our guarantee
Thank you very much for your purchase from lakes&woods and for your support.
Our goal is to create handcrafted leather goods that last a lifetime. That is why we offer all of our customers a lifetime warranty on all hand-stitched seams.
We put great emphasis on providing you with the highest possible quality and stand behind our work. In the unlikely event that a seam does not hold, please contact me at lakesandwoods@gmx.de and send me photos of the affected seam.
I will review your request as quickly as possible and repair the seam. If the seam cannot be repaired, I will replace the product free of charge.
For all other cases, our Terms and Conditions and Cancellation Policy apply.
As we ship worldwide, we kindly ask for your understanding that we cannot cover the costs of return shipping or reshipping, nor any applicable taxes, fees, or customs duties. These costs must be borne by the buyer.
Thank you very much!